Whether you have several offices or just one, as a Doctor you must know that managing your practice requires plenty of time, there’s a variety of tasks that are very time consuming not only for you but for your staff members, and many of these tasks can easily be handled remotely by a Virtual Dental Assistant.
During the last couple of years, countless companies have decided to “go remote” and we understand that every Dentist’s top priority is their patients and providing the best care for them. A remote assistant can do much for your practice, letting you and your staff focus on patient care as you have always wanted.
Here you will find some reasons why you should consider hiring a Virtual Dental Assistant with us:
It’s a cost-effective solution
Working remotely has many advantages, one of which is that it lowers your operating expenses. If you currently do not have access to an appropriate working space for your assistant, hiring a remote dental assistant will be highly beneficial for your business and its profitability.
You will not need to buy or maintain office equipment, furniture, or pay for an internet connection. Instead, you can utilize those savings to expand your business and improve life for your team by recruiting more staff that may be needed.
You can save time spent on recruitment
Saving time is equal to saving money, however, looking for the right candidate for a new position is not an easy task; it is a process that could take you and your staff weeks or even months, but when done properly recruitment can be very rewarding for your company’s growth.
The hiring process consists of several stages, not only will you need to open the requisition but also screening and scheduling applicants, and eventually after interviewing them, the best candidate will be selected.
We know it can sound exhausting and time consuming but fortunately, we can make this process simpler and easier for you; when you reach out to us, our recruitment team will guide you through the hiring process and keep you focused on your candidates, without worrying about many of the stages that we had previously mentioned.
We take recruitment very seriously and we believe it is an essential task for a company. When recruiting, connecting with your candidates requires a stable process that will allow you to engage with them correctly. And remember, a good hiring process will increase your odds of retaining your talent and creating the staff engagement that you’re probably looking for.
We provide equipment to our freelancers
A great employee needs proper tools so they can perform their duties as efficiently as possible. If you decide to hire one of our freelancers you will not need to worry about preparing your office or spending extra on equipment. We are committed to providing the best service to our clients and that also means that we take care of our freelancers’ work equipment, such as laptops, headsets, mouse, and others.
In addition, our tech team is in charge of monitoring all of our devices, preventing these of malfunctioning during work hours.
We are aware that as a Dental Virtual Assistant, our freelancers need to perform many essential activities for your practice, for instance, working with a sophisticated dental software, receiving and making phone calls, and many others that depend upon a skilled professional, proper space and in this case, the right tools. Being provided with the adequate equipment is vital for many of our freelancers, who may or may not have access to a proper laptop or headset of their own.
We’re on a similar time zone to US companies
Understanding and dealing with different time zones can be difficult when hiring international freelancers. Teams that are located in different countries and work in a wide range of time zones may experience communication and organizational problems.
In other words, the gap in time zones tends to be an issue when hiring a remote freelancer. Working at different hours might make it difficult to communicate clearly, which can result in miscommunications and mistakes in the work that is done.
Fortunately for our North American clients, the time zones of Latin America are perfect for these types of interactions. While some countries in Latin America share the same time zones as the US, others barely differ by a few hours, which rarely affects a company’s efficiency.
Because there is little to no change in working, we can say that it is possible to ensure that everyone is on the same page with little to no variance in working hours. US businesses can avoid the problems mentioned above. And since they are in the same or similar time zones, local employees can easily cooperate with their distant coworkers on tasks.
Reducing workload at your office
There are many tasks at your office that tend to be very time consuming. Without even noticing these tasks can take your front office staff’s attention away from what’s most crucial which is patient care. And we are here to let you know that your dental practice can provide the best care to its patients thanks to a Dental Virtual Assistant.
For instance, contacting insurance companies can take you and your staff hours on hold time, whether you’re following up with unpaid claims or inputting accurate benefit information for patients; a Dental Virtual Assistant can help you with these and many more activities that are performed at your office on a daily basis, that way your practice can focus on assisting patients with their dental problems and concerns.
Even if patients only require a cleaning, your office needs to be in top condition for them. Your practice’s reputation will go very high and it will meet the needs of your patients by addressing tasks properly.
Having a virtual dental assistant can be very beneficial to your practice. Their assistance can lighten your load and free you up to focus on cultivating relationships with your neighborhood’s patients which will eventually attract brand new patients to your office.
The same person every day
After going through our recruitment process, you will be able to choose the freelancer who best fits the professional profile that your company is looking for.
Every day, your office staff will get to collaborate with the same independent Dental Virtual Assistant, just like an office employee. Your assistant will become a member of your daily team once you train them on the particular workflow that your practice has and your software (in the same manner that you would train an internal employee).
How is this a good reason to hire a freelancer with us? Workflow consistency and precision are essential. As a result, both our clients and their freelancers will able to establish a long-lasting professional relationship.
You can increase productivity
If you’ve been putting off recruiting new staff because it would be too expensive, you wouldn’t have enough space, or you couldn’t find qualified candidates, your company’s productivity is definitely suffering as a result.
A dental virtual assistant can help you do a variety of tasks, including answering phone calls, email, appointment requests, patient follow-up, content development, organizing files, and much more. You may optimize your business operations, make sure nothing is missed, and boost productivity by giving routine chores to a Dental Virtual Assistant.
Your productivity will very likely increase since you’ll have an extra set of virtual hands to help you get things done. However, you are not required to stop with one. In direct proportion to the amount of virtual assistants you hire for your team, your company’s productivity will rise.
You can improve your customer service
By hiring a virtual assistant, your business’s ability to serve patients will rise. Your patients may love your company or your service, but they dislike waiting. Overworked employees will lead productivity to decrease, therefore, your customer service will not be at its best. If you decide to hire a virtual assistant to answer phones, schedule appointments, or fulfil orders, your patients will receive the type of prompt service that will keep them coming back time and time again.
A Dental Virtual Assistant is able to manage appointment scheduling, reminders, and even confirmations.
By setting up appointments in advance and notifying patients of upcoming appointments, your virtual assistant can easily manage your practice schedule. Patients can receive appointment reminders and after-appointment follow-up by phone or email.
Customer service is the direct line of communication between your patients and your practice. Your patients will stay at your practice thanks to its excellent customer service. And by reinforcing your relationship with your current patients you will also be cultivating the possibility to be referred to many brand new patients, not only by testimonies but also by reviews and we all know that a good business reputation is key for potential new patients since it indicates reliability and honesty.
– Rosa Perez
