In the world of software and managed services, scaling quickly without losing operational efficiency can be a monumental challenge. Especially when relying on remote talent without a clear strategy. Many companies turn to offshore freelancers to cut costs, only to discover that cheap can become costly—constant turnover, timezone misalignment, and fragmented processes that slow growth.
That’s exactly what happened to Atlanta Computer Solutions, a U.S.-based IT services firm that wanted to scale with remote help but found themselves stuck in a cycle of failed hires.
The Challenge: When Remote Talent Doesn’t Work
Atlanta Computer Solutions initially hired remote freelancers in the Philippines, hoping to optimize costs and increase operational capacity. But they quickly ran into a series of recurring problems:
- Timezone gaps that made real-time collaboration nearly impossible.
- Freelancers juggling multiple jobs, which affected focus and reliability.
- Repetitive onboarding processes that drained time and produced few long-term results.
Every new hire felt like a roll of the dice. Weeks of training often led nowhere. Leadership needed a real solution—not another platform with hundreds of unvetted profiles.
The Solution: A Remote Team That Feels In-House
Everything changed when they partnered with Freelance Latin America (FLA), a company that builds fully managed remote teams using top-tier Latin American talent—aligned with U.S. time zones and work culture.
Their approach was strategic and gradual:
- They first hired an IT Support Level 1. The match was so perfect, they ended up buying out his contract and bringing him in-house.
- Next came an Administrative Virtual Assistant, who integrated quickly and became essential to daily operations.
- Most recently, they added a part-time admin to handle routine back-office tasks, rounding out a lean and effective remote team.
All hires were vetted, managed, and supported by FLA, removing the usual freelancer friction. Instead of filling seats, Atlanta Computer Solutions built a team that acts as a true extension of their in-house staff.
Tangible Results: More Productivity, Less Stress, Huge Savings
Since working with FLA, the company has experienced:
- Increased productivity and focus across the board
- Smoother internal communication and faster response times
- No more wasted time on repeated hiring cycles
- A stable, long-term team aligned with their mission
They now invest approximately $29,000 USD per remote hire per year—representing a 66.9% cost savings compared to equivalent U.S.-based roles. With zero compromise in quality, and none of the legal or logistical headaches of hiring locally.
“We couldn’t be more pleased with our 5-year relationship with Freelance LATAM. We just wish more vendors operated with the same level of professionalism, communication, and care. All of our freelancers have exceeded expectations in skills, engagement, and professionalism.”
— Scott C., Atlanta Computer Solutions
What They Really Bought: A Growth Partner, Not Just Freelancers
This isn’t a story about finding cheap help. It’s about how the right remote talent model can unlock growth with less friction and more confidence.
FLA didn’t just provide freelancers. They delivered:
- Peace of mind: no more uncertainty with each new hire.
- A high-performing team: that grows with the company.
- Scalability on their terms: without traditional hiring bottlenecks.
Ready to Scale Without the Headaches?
If your company is expanding but you’re tired of burning time and money on unreliable freelancers, maybe it’s time to talk.
Build your remote team with a true partner.
Learn how Freelance LATAM can help you scale with peace of mind, operational efficiency, and proven talent.
