Scaling Smart: From Burnout to Breakthrough
What if you could build a high-performing IT team, slash your staffing costs by 68%, and finally stop worrying about recruitment, payroll, or management?
That’s exactly what Dymin Systems—an Iowa-based Managed Service Provider—achieved when they partnered with Freelance Latin America.
Overwhelmed by rising salaries and short on time, they made a bold shift to Latin American remote talent. The result? A fully managed IT team that delivers top-tier results at a fraction of the cost—without the headaches.
The Challenge: Rising Costs, Limited Bandwidth
As a growing MSP based in Iowa, Dymin Systems found itself at a familiar crossroads: the demand for IT support was rising, but so were the costs—and the complexity—of scaling a reliable team.
Hiring locally meant navigating high payroll expenses, long recruitment cycles, and constant onboarding headaches. Every new hire added more operational overhead and less time to focus on what truly mattered: serving clients and growing the business.
Like many fast-moving companies, Dymin’s internal team was stretched thin. The leadership was juggling operations, HR, and hiring—all while trying to maintain high service levels.
They weren’t just looking for talent. They needed relief.
The Turning Point: A Strategic Partnership
In 2021, Dymin Systems made a decision that changed everything: they partnered with Freelance Latin America.
Instead of adding more stress to an already overloaded team, they chose a smarter way to grow—one built on partnership, not just placements.
What stood out? FLA didn’t just offer access to talent. We delivered a fully managed experience that removed the typical hiring burdens:
- Skilled, pre-vetted professionals aligned with Dymin’s needs
- Bilingual support operating in their time zone
- End-to-end management of hiring, onboarding, HR, payroll, and compliance
It was like flipping a switch—from chaos to clarity. Dymin’s leadership could finally focus on strategy and service, knowing their team was in good hands.
The Solution: Building a Fully Managed Remote IT Dream Team
With Freelance LATAM as their trusted partner, Dymin Systems was able to scale quickly and confidently, without compromising on quality or control.
Over time, they built a complete remote IT team staffed with top-tier talent from across Latin America:
- Genesis Llanos – IT Support Coordinator
- Alberto Ardila – Senior IT Specialist (Tier 2)
- Joaquin Machado – IT Deployment Specialist
- Adriangela Romero – IT Project Manager
- David Fuenmayor – IT Technician
Each professional was not only vetted for technical excellence, but also for cultural alignment and communication skills—ensuring a seamless fit with Dymin’s internal team.
FLA took care of everything behind the scenes:
- Talent sourcing
- Onboarding
- Equipment and IT setup
- Payroll and compliance
- Ongoing HR and performance support
The result? A high-performing, fully integrated team that operates with the efficiency of an in-house department—minus the overhead.
The Results: Lower Costs, Higher Performance
When Dymin Systems made the switch, the outcomes were immediate—and game-changing:
- 68% average cost savings on IT staffing, opening budget for high-impact initiatives
- Major gains in project and support productivity, thanks to team alignment and reliability
- Seamless collaboration between Latin America talent and Dymin’s in-house staff
- Zero micromanagement needed, allowing leaders to focus on strategic priorities—not hiring headaches
By reducing overhead without compromising quality, Dymin didn’t just save money—they gained operational freedom. Their internal team regained bandwidth to innovate and serve clients with renewed confidence.
Dymin has operated out of Urbandale, Iowa since its founding. As one of Central Iowa’s top providers for managed IT services, they deliver 24/7 support and cloud solutions to over 30 passionate staff members across a 7,500 sq. ft. facility.
When escalating costs and shrinking capacity threatened growth, partnering with Freelance LATAM delivered a smarter, sustainable solution. The result? A high-performing Latin American IT team that functions as if it’s in-house—just infinitely more cost-effective.
Why It Worked: Partnership Over Placement
What made the difference for Dymin Systems wasn’t just finding skilled professionals, it was finding the right partner.
At Freelance Latin America, we go beyond traditional staffing. Our model is built to support business owners and operations leaders who need more than just resumes—they need reliability, flexibility, and peace of mind.
Here’s what made this partnership a success:
- Dream Empowerment – Dymin’s leadership reclaimed their time and focus, finally scaling on their terms.
- Top Talent, Fully Supported – Every hire came vetted, equipped, and managed for performance from day one.
- Time Freedom & Peace of Mind – With HR, payroll, and compliance off their plate, the Dymin team could lead strategically, not reactively.
- A True Partnership – We weren’t just filling seats; we were invested in Dymin’s long-term growth.
That’s the true formula to create a remote team that doesn’t feel remote. One that runs in sync with Dymin’s culture, business hours, and quality standards. And it’s what makes the work at FLA different.
Ready to Build Your Remote Dream Team?
You shouldn’t have to choose between scaling your business and keeping your sanity.
At Freelance Latin America, you’ll find help to grow your company like Dymin Systems did, building a reliable, fully managed remote team—without the stress, without the risk, and without the hiring headaches.
Whether you need one IT specialist or an entire department, we’ll find the right people, manage the entire process, and give you back the time and focus to grow.
Let’s build your team together.
Frequently Asked Questions (FAQs)
1. How much can MSPs really save by hiring remote IT talent from Latin America?
On average, companies working with Freelance Latin America report 60–70% cost savings on IT staffing compared to hiring locally in the U.S. or Canada, without compromising on quality, support, or alignment.
2. What kind of IT roles can I hire through Freelance LATAM?
We support a wide range of roles for MSPs and IT providers, including:
- Tier 1–3 IT Support Technicians
- Project Managers
- IT Coordinators
- Network Engineers
- Help Desk Specialists
- Deployment & Field Technicians
All professionals are vetted, bilingual (B2+ English), and aligned to your time zone.
3. Will I need to manage the remote team myself?
No. Our model is fully managed—we handle recruitment, onboarding, contracts, equipment setup, payroll, HR support, and performance check-ins. You focus on outcomes, not micromanagement.
4. Is there a long-term commitment or contract lock-in?
Absolutely not. We offer a 30-day satisfaction guarantee, and clients can scale up or down with a simple monthly notice. Flexibility is built into our service.
5. How do you ensure quality and cultural fit?
Every professional goes through a rigorous vetting process including technical assessments, English proficiency evaluations, and soft skills interviews. We also match based on your company’s values and team dynamics to ensure a strong cultural fit.
6. How does Freelance Latin America compare to platforms like Upwork or Fiverr?
We are not a marketplace. We’re a staffing partner. Unlike platforms where you manage freelancers yourself, we provide pre-vetted, fully supported professionals who become part of your extended team—with none of the hiring headaches.
