IT Staffing Agency for Managed Services Providers

Grow your MSP’s staff with remote help desk & tech support from Latin America.

Connecting your business with top talent in Latin America

Freelance Latin America connects Managed Service Providers (MSPs) with highly skilled remote talent from Latin America. We provide cost-effective, reliable professionals across various roles, seamlessly integrating into your teams to deliver results. Our mission is to help bussineses scale with top-tier, ready-to-work remote talent. 

Featured MSPs success stories

Meet other MSPs that have successfully hired remote workers through FLA!

NeoTech Networks – Scaling Smart with Remote Talent

Steve Dempsey, CEO of NeoTech Networks, started with just one remote worker in 2019. The results? So good that he kept hiring. Today, 12 skilled professionals from Latin America power his IT team—helping him cut operational costs by up to 80% while maintaining top-tier service. Watch Steve’s journey and see how remote staffing transformed his business.

911 PC Help – Streamlining IT With Remote Work

Since 2024, Vlad Galant from 911 PC Help has been optimizing his business’ operations with the help of a remote Service Manager. By hiring staffing solutions from Freelance Latin America, 911 PC Help has improved productivity, decreased expenses, and ensured their IT systems operate efficiently. Listen to Vlad share how this has impacted his business.

Hire skilled professionals with ease

At Freelance Latin America, you’ll find highly skilled, remote professionals across key roles, including:

Choose the service that fits your business

Take the hassle out of remote hiring and team management with the full-service package. Here’s what you’ll find:

Good
One-time payment of 2 monthly rates of the hired talent
  • Tailored Recruitment Process
  • Easy Payroll Solution
  • IT Support and Work Equipment
  • Personalized onboarding and HR Management
  • Dedicated Account Management
Get Started!
Better
One-time payment of 2 monthly rates + $300 /month
  • Tailored Recruitment Process
  • Easy Payroll Solution
  • IT Support and Work Equipment
  • Personalized onboarding and HR Management
  • Dedicated Account Management
Get Started!
Best! ★
All-in-one staffing solution starting at $10 /hour
  • Tailored Recruitment Process
  • Easy Payroll Solution
  • IT Support and Work Equipment
  • Personalized onboarding and HR Management
  • Dedicated Account Management
Get Started!

With FLA, MSPs don’t just hire remote workers—you gain trusted, long-term partners who contribute to your business’s success. We manage the complexities so you can focus on what matters most: growing your business.

If you want to learn more about our Fully Managed Services, click here.

Start hiring remote talent today

FAQs

What are the payment methods?

As one of the benefits of hiring fully managed services, you will be able to do one single payment a month, no matter how many freelancers are working with you.

You can pay with autopay by ACH directly through bill.com payment portal. If you would like to pay with a credit card a 2.9% fee transaction is added. We also accept direct transfer from Chase Bank or Bank of America, if from any other bank, wire transfer or ACH fees will be paid by The Client

If you don’t wish to use these payment methods, we offer additional alternatives. These alternatives must comply with the established payment terms time.

How are vacations, holidays, and days off handled?

Each business decides individually how to handle vacations, holidays, and days off for their remote staff. Since your hired talent is legally freelance, you may offer benefits that suit your company’s culture and budget.

How is the onboarding process?

On their first day, all new freelancers receive an office tour. They also meet with our corporate team to go through the policies, culture, and core values required for working remotely.

What time zone are you in?

Our main offices are located in time zones UTC-3 (Argentina), UTC -4 (Venezuela, EST), UTS -5 (Colombia, CST). But the staff you hire can adapt to your schedule needs. We have talent available even during overnight shifts.

Click below to check our time zone and how it fits you.

Time and Date Zone Converter

Can I work directly with my freelancer?

We encourage you to work with your remote staff as if they were part of your on-site team. We advise you to include them in your phone numbers directory, so you have full access to their work calls and messages.

TIPS

  • Create a corporate email for them.
  • Add them to your group chat.
  • Make them feel part of your team.
Do I have to commit to a long period of time?

No, you may terminate the agreement at any time by giving just 30 days’ notice. However, we strive to cultivate long-term partnerships.

Take a Look at the Complete FAQs File Here