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How To Become A Personal Concierge?

We run through the world, but sometimes, we wish we could walk and wander. There are an infinite number of little details that we want to take care of and perfect, but we need more time or energy to curate them all carefully.

Life is short, and there are so many things we would like to do and pay attention to, as well as some other things that need to be done. Those last ones are not very fulfilling, but they are necessary. These things consume our time, and without them, the wheel wouldn’t keep on turning.

Personal Concierges Help Ease People’s Lives

There are some tasks in life that we wish we could skip and have done so we can focus on what we value most. Some parents want to magically get the laundry done so they can spend that time with their kids; others wish they could have all their party details done to focus on finding their perfect outfit for the event.

And it is natural; the day only has so many hours. I think we all have thought about how great it would be if we could have more time. We would love to buy more hours, but we can’t. Time, our precious resource is finite. 

But what happens with those people with fast-paced careers or extra busy lives in general; running errands, finding the time to call a restaurant to make a reservation, booking some travel tickets, or even keeping track of all their commitments is a challenge.

Time is valuable, and when the lifestyle demands lots of your attention on urgent and essential things, like running a company and going to the children’s school play, calling to make the dinner reservation seems trivial and, most likely, an unwise way to spend their time. 

And what can be done about it? They can’t certainly buy more hours, so what are their options? Here is where you can come into play and save the day. Those people need someone to take care of those trivialities that are key for their lives to keep functioning in the smooth way they want, which becomes the space where a few personal concierge services can be beneficial.

What Is A Personal Concierge?

Personal concierge working in LATAM agency

You may or may not be familiar with the term; some say it’s another fancier way to refer to a personal assistant, and they might be mostly correct, but with some subtle differences.

Personal assistants tend to work for a specific company, and personal concierges tend to be more on the independent contractor side of things. Personal concierges perform tasks that come with being a personal assistant and perhaps some more with being a lifestyle manager. 

To be more precise, let’s dive deep into the meaning. The word concierge comes from a term used in France during medieval times: ‘comte des cierges.’  Which meant ‘keeper of the candle’ and referred to the servant who attended to the whims of visiting noblemen at medieval castles.

And it’s not that far from what we use the term for nowadays; a hotel concierge makes sure everyone is enjoying their stay, and they facilitate their clients’ lives during that time by alleviating the burden on things they may need help with, like finding a tourist guide or arranging some transportation to the airport. If the client needs help with something that can be managed by the concierge, then they can consider it done. 

So, long story short, a top personal concierge service is offered by a trusted person who will help achieve lifestyle management. They will lighten the bag, perform tasks, run errands, or make arrangements for their clients. As they say, they can do it as long as it’s legal.

What Do They Do?

These individuals can become indispensable for some clients; they are personal helpers who learn about the client’s life and family to offer the best service they can. Their duties could vary from client to client, but generally, they round around managing these sorts of tasks. 

  • Event planning
  • Coordinating household chores
  • Personal shopper
  • Carrying out personal errands
  • Relocation services
  • Handling dinner reservations
  • Gifting
  • Finding carpet cleaning services
  • Technology services
  • Pet care services
  • Repair and maintenance services
  • Travel services

The best part is that the client has to worry about notifying if they need help with something else since they now hire one person and get diverse services that can adapt to their business structure and specific needs—no more finding a separate cleaner, shopper, and so on.

A personal concierge is a service people pay to keep things under control. Busy lives need a helping hand, and what’s better than an expert on making people’s lives easier?  

Why Should Anyone Acquire This Service?

It may sound very practical to have a personal concierge, but you might still be doubtful why anyone would hire someone to do these kinds of things. But in today’s world, it’s a business that has found its time to grow and flourish. Just think about the many benefits you would be providing your client.

Let me tell you why anyone might want to hire a personal concierge business for this service… And yes, anyone, not just the extremely wealthy. A personal concierge can attend to someone’s business or personal tasks, and most of us need help making things easier and controlling everything.

Saving Time

A freelancer in a videocall

Time is money; time is life. You can’t buy more of that precious resource, but you can delegate tasks to someone to free up some time. Handling these tasks is a time investment that some people are unwilling to make anymore, and if you can outsource them and have them taken care of, why wouldn’t you?

Planning an event or running some errands can seem like they only take a couple of hours, but when you start adding up all those couple hours, you can free up days and even weeks by hiring someone whose job will ensure these things are under control.

This way, you can go out with the family on the weekend or work on that important project as much as you can and be at peace that the holiday flight will be booked and all the other arrangements will be efficiently made. So you can relax and enjoy rather than stress over what needs to be done for you to have a pleasant trip.

Convenience

Yes, you gain time, but if you look at it more practically, it is like magic. Just imagine having a huge to-do list and being able to shrink it while you focus on what matters most to you. Imagine that you could send a text or an email and consider your errands taken care of. Having the option to delegate to people who develop the skills to do those tasks efficiently is a blessing in disguise.

There is immense value in having one place where you can manage your errands and tasks when you lack the time or resources to complete them effectively.

Simplifies Life

Life is complicated. We all have issues and tons of things to do… So, making our lives a little simpler by having the trusted helping hand we need is a gift we give ourselves.

Getting a personal concierge makes your life simpler since now; you can hand in your to-do list and trust it will be done when you get back. It reduces significantly the amount of stress and pressure you are under.

No more of these overwhelming feelings; you can breathe a little. It undeniably helps you regain control and freedom; there is no need to multitask what you value most because you need to run errands, too. You do what you value doing and let someone take care of the logistics required to continue doing what fulfills you. 

Tailored To The Client’s Needs

Maybe you don’t need anyone to find gifts for your loved ones on birthdays or holidays, and you can simply not use that service. Perhaps you travel often and need a concierge business to help with managing the arrangements, and that is what you will get. It is like buying clothes online and having them all be magically your perfect size.

A personal concierge offers a perfectly tailored service that meets each client’s requirements. The client must communicate what they need to be done.

What Do You Need To Become One?

There are definitely some practical requirements, like good marketing to find clients and much more. But let’s focus on some more intrinsic factors you might need to develop further if you want to take the role. 

Personal concierge services organizing tasks

Be Organized

Life is messy, and maintaining everything under control can be a challenge. Being organized with your space can help you have a clearer mind, which will allow you to manage your life and your work in a balanced manner.

Being a personal concierge is like being an executive assistant or project manager. Roles without proper organization on all fronts could indeed fall apart. So check how you handle your space, life, and work. Think about how you could make them better or optimize your processes. 

Develop Sharp Planning Skills

Think about it: you would have to manage someone’s lifestyle gracefully. The way to do so is to be able to plan and keep up with the new things that might pop up. Keeping a calendar and knowing how to take advantage of the tools that are at your disposal is key to your success.

Planning leads to coordination, which is also a vital part of this job. In some cases, you might need to plan a full event and coordinate several providers to get it going, and planning is your best ally for that. 

Solve Problems

To thrive at this job, you must be diligent, proactive, and innately a problem solver. Tasks will appear out of the blue, and so will problems when trying to complete them, and your planning might get challenged repeatedly. However, navigating through those unexpected problems and coming out of the storm with a victorious solution is what most clients value the most.

Solution-oriented people are very resourceful. They see a problem and start looking for solutions right away. No time is invested in dwelling on how it could have been different or prevented, and that comes after the problem is solved.

So, they are very efficient during crises and in jobs that involve finding creative solutions regularly.

Have Great Customer Service Skills

Personal concierge services

A successful personal concierge business still needs to work on many skills that might be required to do its job well. Communication skills are key.

Imagine how many suppliers they might need to call to plan a party for their client. They need some of the persuasive communication skills that customer service representatives have to get people to buy their products. In this case, personal concierges must convince restaurants, hotels, and travel agencies on behalf of their clients.

Being patient is also a customer service skill that might come in handy for concierges. Not everything happens when and how we want it to; sometimes, we take a bit too long to achieve the deal we want, and that’s okay. Just be patient, and you will succeed.

Find Your Niche

You need to target your service to the right target market. Finding the people who might require this service can be tricky, but don’t worry—you don’t have to do it alone. For some people, creating the service, finding trustworthy providers, and perfecting the required skills is the easy part, but getting into the right circles where clients get to know them and hire their services is the difficult part.

In those scenarios, we have the solution for you… You can contact us and send us your resume to work with us! As an outsourcing company, we offer cost-effective help to multiple clients worldwide and are the place to look if someone needs to find trustworthy talent.

To us, having you offer your service to our clients sounds like a win-win deal. If you are looking to hire personal concierge services, click here!

See more articles by Laura Navarro.